Episode 103: Oops! Navigating errors with clients
In the world of finance and accounting, there’s a so much pressure for perfection in your work. There is not a lot of room for error.
You expect yourself to know the answer to anything and everything a client might pose to you. And you expect yourself to never be wrong, misunderstand, or make the wrong decision on behalf of your client.
But inevitably, mistakes and errors happen. It doesn't matter how hard you try to avoid them or how perfect you are. It will happen.
So what do you do when it happens? How do you navigate it?
Today I'm covering:
1. Why and how mistakes happen in the finance and accounting industries.
2. Why mistakes seem like such a problem, but aren’t actually as terrible as you make them out to be.
3. And what you can do differently the next time you make a mistake.
If mistakes are inevitable, knowing these three things will make it much easier to navigate them, and get through your day to day work without feeling as stressed and pressured to be perfect.